Click and Collect

How to Click and Collect

What is click and collect?

Click and collect is a new, FREE service offered that allows you to order and pay for an item online and collect it in one of our collection points in 26 Eason stores. The order will be ready for you within 2 hours, subject to opening hours, order volumes and time order is placed. We will hold your order for you at your chosen Eason store for 14 days.

How it works:

Step 1: Place your order online:

To place a click and collect order online, ensure all items in your shopping basket are eligible for click and collect and choose a collection point.

You will receive an order confirmation by email with your order line(s) and details of your chosen store.

Step 2: We will email you when your order is ready for collection

In addition to your order confirmation email, you will receive two notifications by text and email.

• The first will let you know the store has received your order and is processing your order.

• The second will confirm that your order is ready for collection.

Orders will be ready for collection within two hours during store opening hours. Before calling to the store to collect your item, please check the store opening hours to ensure the store will be open when you arrive.

Step 3. What to bring when collecting your order.

Once the store has picked your order you will receive a ‘ready to collect’ email.

When you are ready to collect your order, please bring your order confirmation email to the store along with the credit / debit card used to order the item online and photo ID.
The email can be printed or presented on a smartphone.

Your order will be held and available for 14 days following the date of order. We cannot hold orders longer than this. Once this time expires your order will be cancelled.

Please do not travel to the store until you have received your ‘ready to collect’ email.

Step 4. Where to collect in store

The click and collect collection at the payment area of each store. Please ask any member of staff, who will be happy to assist.

For more information on this process, please view our Frequently Asked Questions below.

When do I pay for my click and collect order?

Click and collect orders are paid for online. You can pay any method accepted online (Credit Card, eVoucher, or PayPal). Just remember to bring the email order confirmation and documentation needed to collect your order in store.

What do I need to bring with me to collect my order?

Please bring your order confirmation email with your order reference number.

Can somebody else collect my shopping for me?

Yes, if they have a copy of the confirmation email with order number as well as their own form of ID. 

Unfortunately without this we will not be able to give them the order.

When can I collect my order?

Once the store has picked your order you will receive a ‘ready to collect’ email. When you are ready to collect your order, please bring your order confirmation email to the store along with the credit / debit card used to order the item online and photo ID.
The email can be printed or presented on a smartphone.

Your order will usually be ready within 2 hours, subject to store opening hours, time order was placed and order volumes.

What stores can I deliver my click and collect order to?

Our click and collect service is available in 26 Eason stores throughout Ireland.

The list of collection points available.

Dublin:

Eason Blanchardstown
West One Unit 115/241
Blanchardstown Shopping Centre, Blanchardstown, Dublin 15

Eason Dundrum Town Centre
Level 3 Unit 12-14 Dundrum Town Centre
Sandyford Road, Dundrum, Dublin 16

Eason Dun Laoghaire
Marine Road Dun Laoghaire,
Co. Dublin

Eason Heuston Station (Books)
Unit 5 Heuston Station,
Dublin 8

Eason Liffey Valley
Unit 45/46 Liffey Valley Shopping Centre
Clondalkin, Dublin 22

Easons of Nassau St
24/25 Nassau Street
Dublin 2

Eason O’Connell Street
40 Lower O’Connell Street
Dublin 1

Eason Stephens Green
Unit 7, Ground Floor
Stephens Green Shopping Centre, Dublin 2

Eason Swords
Unit G1 The Pavillion Shopping Centre
Swords, Co. Dublin

Eason Tallaght
The Square
Tallaght Town Centre, Tallaght, Dublin 24

Cork

Eason Ballincollig
Unit 10/11 Ballincollig Town Centre
Ballincollig, Co. Cork

Eason Douglas
Units 5/6, Douglas Court Shopping Centre
Douglas, Co. Cork

Eason Mahon Point
Unit 14/15 Mahon Point Shopping Centre
Mahon, Co. Cork

Eason Patrick Street
113/115 Patrick Street
Cork, Co. Cork

Eason Wilton
Unit 33b, 34, 35 Wilton Shopping Centre
Wilton, Co. Cork

Kerry
Eason Tralee
25 The Mall
Tralee, Co. Kerry

Kildare
Eason Newbridge
Unit 19/20 White Water Shopping Centre
Newbridge,

Galway
Eason Headford Road,

Unit 11-12 Galway Shopping Centre
Headford Road, Galway,

Eason Shop Street, Galway
33 Shop Street
Galway, Co. Galway

Limerick
Eason Limerick

9 O’Connell Street
Limerick, Co. Limerick

Eason Crescent Shopping Centre
Unit 55x Crescent SC,
Dooradoyle, Limerick

Louth
Eason Dundalk
Unit 34 The Marshes Shopping Centre
Dundalk, Co. Louth

Meath
Eason Navan
Navan Shopping Centre
Navan, Co.Meath

Tipperary
Eason Clonmel
19/20 Gladstone Street
Clonmel, Co. Tipperary

Waterford
Eason Dungarvan
Unit 4 Dungarvan Shopping Centre
Dungarvan,
Co. Waterford

Westmeath
Eason Athlone Town Centre
Unit 23 Athlone Town Centre
Athlone, Co. Westmeath

Where do I go in store to collect my order?

The click and collect collection point is located at the payment area within each store. Please ask any member of staff, who will be happy to assist.

Which items are available for click and collect?

All items that are marked with a ‘click and collect’ tag are eligible for click and collect. All of the items in your basket must be click and collect eligible and be available at your collection point to check out. If some items are not click and collect eligible or unavailable in your chosen collection point, you’ll need to choose ‘home delivery’ to have all items delivered together. If you only wish to proceed with items eligible for click and collect, simply remove items that are not eligible from your basket.

What happens if I arrive before receiving the 2nd email confirming items are ready for collection?

Unfortunately we may not have your items ready for collection so please wait for the ‘ready to collect’ email.

What happens if my ordered item(s) is not available?

On the rare occasion that an item is not available we will contact you to discuss your order.

How much does it cost?

Easons Click & Collect service is a FREE service, so all you pay is the price of your items.