Magazine Subscription FAQ

Yes, subscriptions make great gifts. You can choose a different delivery address on the checkout page for the magazine subscription. No contact will be made with the recipient about their subscription prior to receiving the first issue so the surprise won’t be ruined!

If you would like to purchase multiple items from Easons.com, please put through a separate transaction for your magazine gift subscription. This will allow you to select a different delivery address for the subscription.

Unfortunately, back issues are not available from Easons.com. For back issues enquiries, please contact the specific magazine publisher directly.

You will receive an email notifying you that your order has been processed. This email will be sent to you immediately after your orders has been placed and may take up to 15 minutes to come through. It will confirm the details of your purchase including the price, the billing name and address and the delivery name and address.

You can pay by VISA, VISA Debit or MasterCard. We also accept 3V cards. All payments should be made in Euro.

If you need to change your address or contact details before you receive the first copy of your magazine subscriptions, please email us with your changes. Please note that as the delivery address labels are often printed a number of weeks in advance, the next issue of your magazine may still go to your old address.

This will depend on the frequency of the magazine or newspaper you have subscribed to. Rather than send you a magazine issue that is on sale in the shop, the publisher will always send the next available new issue.

Your subscription will usually start with the next available issue and will not normally be the current issue that is available in the shops now. The industry standard guidelines for delivery are as follows:

• For weeklies it may take between 2 – 4 weeks for the first issue to arrive.
• For monthlies it may take between 4 – 6 weeks. However some publishers, including IPC Media and National Geographic, have longer lead times and may take a few weeks longer than this.
• For bi-monthlies it may take between 10 – 12 weeks.

For special offers and free gifts please allow up to six weeks for delivery. Free gifts are sent separately and will not arrive with the first issue of your subscription.

Unfortunately, magazine subscriptions can only be delivered to addresses in Ireland.

Your subscription will usually start with the next available issue and will not normally be the current issue that is available in the shops now. Unfortunately you cannot specify which issue to start your subscription.

The delivery estimates in the FAQ “How long do I have to wait for my first issue to arrive?” are intended as a guide.

In most cases the free gift will be sent to the gift giver rather than the recipient and can take up to 6 weeks to arrive. The gift will arrive separately from the first issue, so don’t worry if it hasn’t arrived at the same time.

Unless specified, subscriptions may not include all promotional items packaged with the magazine.

Yes, in some circumstances, you may cancel your subscription.

If you cancel your subscription within 48 hours of placing it, Eason will provide a full refund. This is applicable to orders placed for UK, European, United States and International delivery within 48 hours of order.

If you request a cancellation more than 48 hours after placing your order Eason will not offer a refund. Any cancellations may only be processed by the individual publisher at their discretion. Each publisher has slightly different terms on refunds. Some publishers will refund in full, some in part, and some not at all. We are happy to advise you on refunds so please do get in touch.

Unfortunately, we are not able to transfer subscriptions to different titles.