How do I cancel an order?

Once you’ve placed your order, there is a short time-frame in which you can cancel your order. If your order is still being processed, you can call our Customer Service Team on 01-8448815 who will attempt to cancel the order before it is dispatched.

However, this is not a guarantee, as your order may have progressed too far within the system to stop it. Unfortunately, you cannot cancel your order online.

If your order has been dispatched you can still cancel your order in compliance with the Distance Selling Regulations.