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Home
FAQs
Top General FAQs
Top School Book FAQs
Knowledge Base
Orders
Payment
Delivery
Returns & Refunds
My Account
Stock
Other
Store Locator
Knowledge Base
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7 Articles
Delivery
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Click and Collect
Click & Collect In-store
Delivery for School Book Orders
When will my order be delivered?
Why did I receive only part of my order?
0 Articles
General eBooks & eReaders
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6 Articles
General Queries
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Contact details for Eason
Unsubscribing from our newsletters
Careers at Eason
Eason loyalty program
Use of cookies on easons.com
0 Articles
Kobo eBooks & eReaders
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7 Articles
Loyalty
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Using Your Loyalty Card on School Books
I have lost my loyalty card
What products are excluded from the loyalty program?
How to check the balance on my loyalty card
How the loyalty card works
3 Articles
My Account
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How can I review my order?
Password and account difficulties
Updating personal information
7 Articles
Orders
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Click and Collect
Pre-Orders
School Book Covering
Tracking your Order
How can I review my order?
10 Articles
Payment
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Promotion Codes on School Books
About the Store Your Card Payment Option
Using 3rd Party gift cards and book tokens
What to do if your card was declined?
How do I pay for my order using an eVoucher?
5 Articles
Returns & Refunds
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Returns Policy for Easons.com Orders
Returns Policy for School Book Orders
Refunds and how to apply for one
What happens if my order is damaged when it arrives?
What can I do if there is something wrong with my order?
6 Articles
School Books
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Using Your Loyalty Card on School Books
Promotion Codes on School Books
School Book Covering
Click & Collect In-store
Returns Policy for School Book Orders
2 Articles
Stock
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Stock levels explained
Why can’t I add an item to my basket?