Returns Policy for School Book Orders

Return Policy

Returns Period

We accept returns on orders up to 28 days after dispatch or until 30th September 2024 provided the goods are still in saleable condition (no tears or writing, sealed packs must be unopened etc.)
A copy of the order confirmation email or invoice must be provided so we can identify the return as yours.

Please Note: Refunds can only be applied to the original method of payment.

Damaged or Incorrect Items

If you have received incorrect or faulty goods, please contact Eason customer service before returning your items by completing this form.

Change of Mind Returns

Return via Post Office (Republic of Ireland and International)

Post the goods back to us, via your local postal service or preferred courier. Enclose the invoice or order confirmation email. Note: postage on returned goods will be borne by the customer for change of mind returns.

Returns Address:
EASON Online Returns Department
Eason McKee Warehouse
McKee Avenue
Dublin 11
D11 RDC9

Click and Post (Republic of Ireland only)
Click & Post offers a quick and easy way to buy your postage labels or book a shopping return online. Click on retailer and use your order number for Retailer Order Reference.
Charges apply as follows: €4.95 to bring your return to a drop-off location or €6.00 to book a Collection for your return. *
*All details can be found at

Via Stores (Republic of Ireland only)
Return Your Order for Free by visiting SELECTED Stores:
Simply take the items you wish to return and a copy of your receipt or order confirmation email with you into your local store within 28 days of dispatch. The staff instore will process the items you wish to return.

Please note, online orders can’t be returned to the following stores:
Shannon, Monaghan, Ballina, Cavan, Castlebar, Nenagh, Sligo, Thurles, Carlow, Mullingar, Listowel, Parkway, Mallow, Killarney, Clarehall, Sligo Quayside, Santry, Enniscorthy, Wexford, Gorey.