Refunds and how to apply for one

A refund will be provided for any cancelled orders or for orders where Eason made a mistake.

The amount to be refunded will be paid back on to the card that was used for the original purchase. Please allow 3-5 working days for the refund to appear in your account.

If the refund is for an item that is being returned, the refund won’t be made until the item has been received by us. If you have any queries about a refund, you can contact our Customer Support team at or call them on 01 8448815.