Please notify us if you are unhappy with the condition of the goods you receive from easons.com. You will have to return the goods to us. Please contact us for a freepost returns form.

Once we receive the goods we will refund or re-supply the item if it is in stock and as per your wishes. If you still have questions, you can email the Customer Service Team on support@easons.com or telephone 01-8448815.