If you have a query that hasn't been covered in our help centre FAQs and articles, you can contact us by filling in the form below and we will get back to you as soon as possible. Our support desk...

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Yes! Rest assured that your personal information is safe - we take every measure to ensure all of your transactions at Easons.com are carried out in the most secure manner. We run a secure server software that encrypts all your...

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When placing an order with a debit/credit card, the card-issuing bank are contacted immediately and provide an authorisation code if there are sufficient funds available. The funds are sent for settlement by our payment provider at the end of the day...

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Once you've placed your order, there is a short time-frame in which you can cancel your order. If your order is still being processed, you can call our Customer Service Team on 01-8448815 who will attempt to cancel the order before it...

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Free shipping (standard delivery only) applies to all orders within the Republic of Ireland over €10. Orders Under €10Republic of Ireland – €3.80United Kingdom - €9Europe - €15United States & Canada - €15Australia & New Zealand - €20Rest of World –...

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While we endeavour to deliver all items in your order together, we will occasionally ship part of your order separately due to stock issues. For example, if you order three items and one of them is out of stock, we...

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Deliveries within Ireland Christmas Delivery Last order dates for delivery to the USA, Australia and the rest of the world have now passed. Mainland Europe: Before 6pm, 12th December Great Britain: Before 6pm, 16th December Ireland full range: Before 6pm,...

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A refund will be provided for any cancelled orders or for orders where Eason made a mistake. The amount to be refunded will be paid back on to the card that was used for the original purchase. Please allow 3-5...

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An Eason eVoucher can be redeemed against books, gifts, magazine subscriptions and our great range of accessories. eVouchers are sent to the email address you specify, and you can choose to send them to your own email address, or to...

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Occasionally, Eason will send out discount codes in newsletters or through third parties. The following terms and conditions apply to all discount code offers, unless otherwise stated in the promotion: Discounts codes are only valid on paperback/hardback books, purchased on...

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